Terms of Service
1. Introduction and Acceptance
1.1 These Terms of Service (Terms) govern access to and use of the website located at educationaus.net.au (the Site) and the EduAccess subscription service (EduAccess). The Site is owned and operated by Creative Edge Australia ABN 77 652 655 699, trading as Education Australia (Education Australia).
1.2 In these Terms, User means any person or institution that accesses or uses the Site, and Subscriber means an education institution holding a current EduAccess subscription.
1.3 By accessing or using the Site, the User accepts these Terms and Education Australia's Privacy Policy. Any User who does not accept these Terms must not use the Site.
2. About Education Australia
2.1 Education Australia is an independent consultancy operating nationally across the Australian education sector. Education Australia educates institutions on relevant funding opportunities and grants, and independently vets suppliers against its assessment standards. Through its Preferred Supplier Program, Education Australia connects education institutions with approved suppliers, enabling institutions to access trusted providers and make effective use of available funding.
2.2 Education Australia is not a government agency, is not endorsed by any government department and is not a procurement body. Education Australia does not administer, assess or award grants, conduct tenders or make purchasing decisions on behalf of any institution.
3. Funding and Grant Information
3.1 Education Australia takes reasonable steps to ensure that funding and grant information on the Site is accurate and current. Program details, eligibility criteria, funding amounts and deadlines are determined by the relevant funding bodies and may change without notice.
3.2 Funding information provided by Education Australia is general information only and does not constitute financial, legal or grant-writing advice. It does not guarantee that any institution is eligible for, or will be awarded, any funding. Users should confirm all details with the relevant funding body before submitting an application or committing to a purchase.
4. Preferred Suppliers
4.1 Preferred Suppliers are businesses that have been assessed and verified by Education Australia and accepted into the Preferred Supplier Program. Preferred Supplier status does not constitute a government appointment.
4.2 All enquiries, quotations and contracts are entered into directly between institutions and Preferred Suppliers. Education Australia is not a party to those arrangements and is not responsible for the goods or services supplied, the pricing, or the conduct of any Preferred Supplier.
5. Supplier and Association Content
5.1 Articles published in the Supplier News section of the Site are authored by Preferred Suppliers in relation to their own products and services. Articles identified as association content are contributed by education associations. Each article is labelled accordingly. Such content reflects the views of its author and does not necessarily reflect the views of Education Australia.
5.2 Supplier discounts and offers made available through the Site are determined by the relevant supplier and may be varied or withdrawn at that supplier's discretion.
6. Use of the Site
6.1 Users must use the Site lawfully and must not interfere with its operation, attempt to gain unauthorised access to it, or copy or scrape its content for commercial purposes without Education Australia's prior written consent.
6.2 The Site may contain links to third-party websites. Education Australia does not control those websites and is not responsible for their content or privacy practices.
7. EduAccess Subscriptions
7.1 Service. EduAccess is a subscription service for education institutions. It includes funding alerts, access to Eddie (Education Australia's funding chatbot), supplier discounts and entry into giveaways. Each subscription applies to one institution only.
7.2 Plans and payment. EduAccess is offered as a monthly plan (87) or annually (888), payable in advance via Stripe. All prices include GST. Subscriptions renew automatically at the end of each billing period until cancelled. Education Australia will provide Subscribers with at least 30 days' notice of any price change, which will apply from the next billing period following that notice.
7.3 Account security. Subscribers are responsible for maintaining the security of their login credentials and for ensuring that only authorised staff of the subscribing institution access the account.
7.4 Cancellation. Subscribers may cancel at any time via their account or by contacting Education Australia. Access continues until the end of the paid billing period, and no further charges will apply.
7.5 Failed payments. If a payment fails, Education Australia will notify the Subscriber and allow 7 days for payment details to be updated before access is suspended.
7.6 Suspension and termination. Education Australia may suspend or terminate a subscription if fees remain unpaid after notice has been given, or if the Subscriber commits a serious breach of these Terms, including by sharing login credentials outside the subscribing institution. Where practicable, Education Australia will notify the Subscriber and provide an opportunity to remedy the issue before taking action. If Education Australia discontinues EduAccess, it will provide reasonable notice and refund any unused portion of prepaid fees.
8. Eddie (AI Chatbot)
8.1 Eddie is an artificial intelligence chatbot that responds to questions about Australian education funding. Responses are generated automatically. Responses should be treated as a starting point only, and all details should be confirmed with the relevant funding body.
8.2 Users must not enter sensitive personal information, including student information, into Eddie. The handling of chat messages is governed by Education Australia's Privacy Policy.
9. Giveaways and Features
9.1 EduAccess Subscribers are entered into giveaways and a twice-yearly draw to be featured in the Funding & Resource Guide. Each giveaway is governed by its own terms and conditions, published with that giveaway. Unless those terms state otherwise, prizes are non-transferable and cannot be exchanged for cash.
10. Intellectual Property
10.1 All content on the Site, including the Funding & Resource Guide, text, images, logos and downloadable materials, is owned by or licensed to Education Australia. Supplier and association content remains the property of its respective authors.
10.2 Users may view and print Site content for the internal use of their own institution. Content must not be republished, sold or distributed without Education Australia's prior written consent.
11. Australian Consumer Law
11.1 Education Australia's services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these Terms excludes, restricts or modifies those rights.
12. Limitation of Liability
12.1 To the maximum extent permitted by law, Education Australia is not liable for any loss or damage arising from:
- funding decisions or applications made in reliance on information on the Site or provided by Eddie;
- any dealings between a User and a supplier;
- supplier or association content; or
- any third-party website linked from the Site.
12.2 Where Education Australia's liability may be limited under the Australian Consumer Law, that liability is limited to resupplying the services or paying the cost of having the services supplied again.
13. General
13.1 Amendments. Education Australia may amend these Terms from time to time. Updated Terms will be published on the Site with a revised effective date, and EduAccess Subscribers will be notified by email of any significant changes before they take effect.
13.2 Governing law. These Terms are governed by the laws of Queensland, Australia.
13.3 Severability. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions continue in full force and effect.
13.4 Contact. Enquiries regarding these Terms may be directed to Education Australia on 07 5681 0665 or at [email protected].
